9:00 am to 9.30 am
Networking and Registration
9.30 am to 9.35 am
Lorraine Hendle, MD – Retail & Manufacturing, William Reed Business Media
9.35 am to 10.00 am
Arthur Renshaw, Major Account Manager, Experian Catalist & Brian Madderson, Chairman, Petrol Retailers and Car Wash Association
Current status quo on the structure of the current Forecourt market, the challenges and the opportunities
10.00 am to 10.15 am
The Forecourt market 2020: retailers, shoppers and future outlook
Sarah Coleman, Project Manager, Him/MCA Insight
Exclusive insight into the thoughts and behaviours of Forecourt customers nationwide. We will also reveal the findings from our exclusive survey with the UK’s top forecourt dealers, providing a temperature gauge of current trading conditions and future expectations. Finally, we will consider the future outlook for the channel, including the impact of electric vehicles and the evolution of foodservice at forecourt sites.
10.15 am to 10.30 am
The Vehicle Manufacturer
Jon Hunt, Manager Alternative Fuels, Toyota
From the horse’s mouth, what sort of vehicles will your customers be driving onto your forecourts in the future.
10.30 am to 10.45 am
Oil industry Future Vision
Jamie Baker, Director of External Relations, UKPIA
Working more closely with the government to realise its net-zero climate ambitions and maximise the use of existing low-carbon fuels.
10.45 am to 11.00 am
How will the Road to Zero impact the value of forecourts
Steve Rodell, Managing Director, Christie & Co
11.00 am to 11.25 am
11.25 am to 11.35 am
Forecourt operators reveal their entrepreneurial and creative flair.
11.35 am to 11.50 am
Developing Food To Go
Aoife Kearney, Food Concepts Manager, Maxol
Maximising the opportunity presented by the growing appetite for food on the move.
11.50am to 12.05pm
Preparing for the forecourt of the future
Bernadette Williamson, General Manager – UK Retail, Shell
- Mobility retailer – including reframing of the forecourt, Future of CR and connected car
- Brand trust and loyalty
- More and cleaner energy
12.05 pm to 12.30 pm
The audience get the chance to ask questions to the industry experts when they return to the stage
12.30 pm to 2.00 pm
Networking Lunch served in the restaurant