9:00 am to 9.30 am

Networking and Registration

9.30 am to 9.35 am

Lorraine Hendle, MD – Retail & Manufacturing, William Reed Business Media

9.35 am to 10.00 am

Market Update
Arthur Renshaw, Major Account Manager, Experian Catalist & Brian Madderson, Chairman, Petrol Retailers and Car Wash Association

Current status quo on the structure of the current Forecourt market, the challenges and the opportunities

10.00 am to 10.15 am

The Forecourt market 2020: retailers, shoppers and future outlook
Sarah Coleman, Project Manager, Him/MCA Insight

Exclusive insight into the thoughts and behaviours of Forecourt customers nationwide. We will also reveal the findings from our exclusive survey with the UK’s top forecourt dealers, providing a temperature gauge of current trading conditions and future expectations. Finally, we will consider the future outlook for the channel, including the impact of electric vehicles and the evolution of foodservice at forecourt sites.

10.15 am to 10.30 am

Beyond Zero: The role of Hydrogen in electrifying transport
Jon Hunt, Manager Alternative Fuels, Toyota

From the horse’s mouth, what sort of vehicles will your customers be driving onto your forecourts in the future.

10.30 am to 10.45 am

Low Carbon Fuels – what are the alternatives?
Jamie Baker, Director of External Relations, UK Petroleum Industry Association 

Working more closely with the government to realise its net-zero climate ambitions and maximise the use of existing low-carbon fuels.

10.45 am to 11.00 am

How will the Road to Zero impact the value of forecourts
Steve Rodell, Managing Director, Christie & Co

11.00 am to 11.25 am

Networking Break

11.25 am to 11.35 am

Retail Innovations
Video presentation

Forecourt operators reveal their entrepreneurial and creative flair.

11.35 am to 11.50 am

Developing Food To Go
Aoife Kearney, Food Concepts Manager, Maxol

Maximising the opportunity presented by the growing appetite for food on the move.

11.50am to 12.05pm

Preparing for the forecourt of the future
Bernadette Williamson, General Manager – UK Retail, Shell

  • Mobility retailer – including reframing of the forecourt, Future of CR and connected car
  • Brand trust and loyalty
  • More and cleaner energy

12.05 pm to 12.30 pm

Panel discussion
The audience get the chance to ask questions to the industry experts when they return to the stage

12.30 pm to 2.00 pm

Networking Lunch served in the restaurant  


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